Sent an email to Rock Auto about catalog errors... - ZR-1 Net Registry Forums

VetteMed · 11-02-2011

I've been getting really tired of finding distributor caps and rotors, and other parts that do not exist in a ZR-1, in the RockAuto catalog. I e-mailed customer service, and here's their reply:

I looked at the examples you provided, and looked at some of the other ZR1 listings (including the 1992 model). There are, unfortunately, a number of issues with the ZR1 listings. I've brought these to the attention of the individual who is in charge of the catalog, and I am certain these will be getting his prompt attention.

We have recently undertaken an overall revision of the catalog structure, with the goal of simplifying part searches for our customers. One of the challenges in that effort is defining what constitutes a different car model - as opposed to a car which has a different model name, but is really only a difference in trim level.

The LT5 engine, of course, is very different than the L98 or LT1 engines of the base Corvette. We will be reviewing these listings in order to correctly filter the parts into the correct listings, either by the J VIN code for the ZR1 or in some other fashion.

We value the input you've provided. Making our catalog as accurate as possible is an ongoing effort and whenever a customer spots an error, we very much appreciate being notified of it.

Ralph

GOLDCYLON · 11-02-2011

Quote:

Originally Posted by VetteMed

I've been getting really tired of finding distributor caps and rotors, and other parts that do not exist in a ZR-1, in the RockAuto catalog. I e-mailed customer service, and here's their reply:

I looked at the examples you provided, and looked at some of the other ZR1 listings (including the 1992 model). There are, unfortunately, a number of issues with the ZR1 listings. I've brought these to the attention of the individual who is in charge of the catalog, and I am certain these will be getting his prompt attention.

We have recently undertaken an overall revision of the catalog structure, with the goal of simplifying part searches for our customers. One of the challenges in that effort is defining what constitutes a different car model - as opposed to a car which has a different model name, but is really only a difference in trim level.

The LT5 engine, of course, is very different than the L98 or LT1 engines of the base Corvette. We will be reviewing these listings in order to correctly filter the parts into the correct listings, either by the J VIN code for the ZR1 or in some other fashion.

We value the input you've provided. Making our catalog as accurate as possible is an ongoing effort and whenever a customer spots an error, we very much appreciate being notified of it.

Ralph

Cool thats always bothered me too

limey · 11-02-2011

Only if eBay would do the same, they pull my listings for having a duplicate item by mistake, but damn the amount of rubbish LT5 stuff that shows now is beyond silly.

Blue Flame Restorations · 11-03-2011

Quote:

Originally Posted by limey

Only if eBay would do the same, they pull my listings for having a duplicate item by mistake, but damn the amount of rubbish LT5 stuff that shows now is beyond silly.

I agree 100%. According to Ebay, everything fits a ZR-1.

GOLDCYLON · 11-03-2011

No Chit. Stepside bumper FITS ZR-1

Ebay is so hosed up.

bobbyhi · 11-03-2011

I don't even go to ebay any more. Like Goldy says "everything fits a ZR-1".............

FU · 11-03-2011

"Can't fix stupid"

VetteMed · 11-04-2011

Yah, ebay is a lost cause, unfortunately. It sucks for the legitimate ZR-1 parts vendors, like Jerry and Kurt, since their products get lost in a sea of miscategorized trash

11-02-2011	#1
VetteMed Join Date: Mar 2009 Location: Orlando, FL Posts: 1,816	Sent an email to Rock Auto about catalog errors... I've been getting really tired of finding distributor caps and rotors, and other parts that do not exist in a ZR-1, in the RockAuto catalog. I e-mailed customer service, and here's their reply: I looked at the examples you provided, and looked at some of the other ZR1 listings (including the 1992 model). There are, unfortunately, a number of issues with the ZR1 listings. I've brought these to the attention of the individual who is in charge of the catalog, and I am certain these will be getting his prompt attention. We have recently undertaken an overall revision of the catalog structure, with the goal of simplifying part searches for our customers. One of the challenges in that effort is defining what constitutes a different car model - as opposed to a car which has a different model name, but is really only a difference in trim level. The LT5 engine, of course, is very different than the L98 or LT1 engines of the base Corvette. We will be reviewing these listings in order to correctly filter the parts into the correct listings, either by the J VIN code for the ZR1 or in some other fashion. We value the input you've provided. Making our catalog as accurate as possible is an ongoing effort and whenever a customer spots an error, we very much appreciate being notified of it. Ralph

11-02-2011	#3
limey Join Date: Oct 2008 Location: tampa Posts: 537	Re: Sent an email to Rock Auto about catalog errors... Only if eBay would do the same, they pull my listings for having a duplicate item by mistake, but damn the amount of rubbish LT5 stuff that shows now is beyond silly.

11-03-2011	#5
GOLDCYLON Join Date: May 2007 Location: Peoria, AZ Posts: 9,120	Re: Sent an email to Rock Auto about catalog errors... No Chit. Stepside bumper FITS ZR-1 Ebay is so hosed up. __________________ GOLDCYLON - 91 ZR-1 #2014 GOLDCYLON - 90 ZR-1 #2794, 4L60e (Formerly Schrade's) GOLDCYLON - 11 CTS-V Arizona State Director 91 WHITE/BLACK #2014. 380 P&P&PCed,Ported Heads, Jeal Long tubes, Corsa Exhaust/FIKSE FM-5s /LED TLs, LED Headlights, Front Wilwood 6 piston narrowlite calipers and rear Wilwood caliper street shop mod,CNCed Coolant Pipes,TPI Cvr,Filter cover,Stainless Bolts, DRM/DOM PROM /ZFDOC mod build #102,DRLs,BMAD with stainless Debris Screen,Coplan Air Blaster, Pioneer APP Radio 4,Brey-Krause HB,Sub Bar,Fire extinguisher seat mount,DRM Coilovers,LEDs everywhere,Compass mirror (orange),V1 DIC hidden display, Homelink sun visor, Carbon Fiber top x3 and APSIS Carbon Fiber interior, APSIS CF Steering Wheel/NAPA Leather, Banski trailing arms, Guldstrand front suspension,urethane bushings from Prothane (total suspension) ZFDoc drive shaft safety loop, raptor shift light (orange),AO engineering louver front plate, Console seat cushion, 96CE seats with black custom Sheepskins, ss billet catch can,Viper remote entry/alarm,Cragar Rear Louvers,LED side louver lights, Dewitts Radiator with SPAL fans and a Woods 160 T-Stat 90 RED/BLACK #2794. 4L60e Automatic Stage V by RPM Transmission, TCI Dedicated TCM, OBX Stainless Headers, Corsa Exhaust, SAN Secondaries and Haibeck PROM, Exotic Muscle Coil overs, LED Interior Lights, LED Tail Lights, LED Headlights, 94 Sport seats with black custom Sheepskins , Cragar rear louvers, GS Front calipers, Banski Trailing arms, APSIS Carbon Fiber steering wheel, Front and Rear Baer Eradispeeds, DRLs, Guldstrand front suspension,urethane bushings from Prothane (total suspension), Dewitt's Raditor with Dual SPAL fans and a Haibeck 170 T-Stat 11 RED/GREY CTS-V

11-03-2011	#6
bobbyhi Join Date: Jul 2005 Location: Mendota Heights, MN. 55120 Posts: 983	Re: Sent an email to Rock Auto about catalog errors... I don't even go to ebay any more. Like Goldy says "everything fits a ZR-1".............

11-03-2011	#7
FU Join Date: Mar 2004 Location: Found Member Posts: 4,327	Re: Sent an email to Rock Auto about catalog errors... "Can't fix stupid"

11-04-2011	#8
VetteMed Join Date: Mar 2009 Location: Orlando, FL Posts: 1,816	Re: Sent an email to Rock Auto about catalog errors... Yah, ebay is a lost cause, unfortunately. It sucks for the legitimate ZR-1 parts vendors, like Jerry and Kurt, since their products get lost in a sea of miscategorized trash