The in store experience or just move on. - ZR-1 Net Registry Forums

White Bullet · 04-01-2011

I was at the local Tire Plus store getting a tire fixed and I asked them how much to change the transmission fluid in the Z. Well the sales guy looked it up and could not get a price. He said that the computer did not provide a fluid type and even though I told him what it was he could not enter it in manually. He further explained that without the fluid entered the computer could not calculate the cost. He offered to call me the next day with a price after he talked to the store manager. Well I got the call; the salesman stuttered on the phone and said that they could not do the work "as the car was to high scale." I thought I would hit the floor laughing

Man it is not that hard to do and if I have the means I would do it myself. Oh well I will find somewhere to can get it done

. Just let's me know that if its not tires do not go to this place.

tomtom72 · 04-01-2011

Holy smokes! That's a kick in the head. Too high scale?!

What would be the trouble to say one hour's labor plus the cost of three liters of Castrol TWS 10w-60 oil......and you bring the oil! Pardon me for thinking that the object is to keep cars flowing thru the shop to keep making money?

mike100 · 04-01-2011

That's when you offer a cash off-the-books deal. I get that from the Big-O when they try to charge me triple for a wide tire car

Phil DeJohn · 04-02-2011

Dave, I find that alot around here.

Aurora40 · 04-02-2011

I don't blame them. They don't know the car. If you (well not you, you, but some typical person) tell them what to use, and it's "wrong", you'd be suing the hell out of them.

I was reading a post on a V forum where a shop worked on a guys car. When done, they left his car parking brake on, and in gear (all V1's are manual) in the parking lot. He goes out and hits his aftermarket remote start and the car leaps forward and smashes through the storefront.

Dude feels it is the shop's fault for leaving his manual trans car in gear, and not putting the parking brake on "hard enough".

So why take a chance just to make $50 on a trans oil change.

Kb7tif · 04-02-2011

be interesting the kind of fluid they would have used.

todesengel · 04-06-2011

Count yourself lucky that they didn't do it. I never understood peoples willingness to let the typical low iq high school drop-out type that normally work at such places touch their car. I have seen everything from oil filters falling off, to stripped out oil pans from over tightening of the drain plugs.

The first indicator to stay away is when they are lost if they cannot find it in a computer. Next time you are buy something with cash, and the total is say 10.15 give them 10.75 and watch the confused look they get while they punch the amount in the computer to make change.

04-01-2011	#1
White Bullet Join Date: Apr 2008 Location: Gainesville GA Posts: 231	The in store experience or just move on. I was at the local Tire Plus store getting a tire fixed and I asked them how much to change the transmission fluid in the Z. Well the sales guy looked it up and could not get a price. He said that the computer did not provide a fluid type and even though I told him what it was he could not enter it in manually. He further explained that without the fluid entered the computer could not calculate the cost. He offered to call me the next day with a price after he talked to the store manager. Well I got the call; the salesman stuttered on the phone and said that they could not do the work "as the car was to high scale." I thought I would hit the floor laughing Man it is not that hard to do and if I have the means I would do it myself. Oh well I will find somewhere to can get it done . Just let's me know that if its not tires do not go to this place. __________________ 1991 ZR1, White/Red.

04-01-2011	#2
tomtom72 Join Date: Dec 2004 Location: Jacksonville, FL USA Posts: 4,645	Re: The in store experience or just move on. Holy smokes! That's a kick in the head. Too high scale?! What would be the trouble to say one hour's labor plus the cost of three liters of Castrol TWS 10w-60 oil......and you bring the oil! Pardon me for thinking that the object is to keep cars flowing thru the shop to keep making money? __________________ 1990 ZR-1, Black/grey, #2233, stock. ZR-1 Net Reg Founding Member #316 & NCM member

04-01-2011	#3
mike100 Join Date: Feb 2011 Location: San Marcos CA Posts: 1,802	Re: The in store experience or just move on. That's when you offer a cash off-the-books deal. I get that from the Big-O when they try to charge me triple for a wide tire car

04-02-2011	#4
Phil DeJohn Join Date: Jun 2005 Location: FL. Posts: 29	Re: The in store experience or just move on. Dave, I find that alot around here. __________________ Titusville FL.

04-02-2011	#5
Aurora40 Join Date: May 2005 Location: Leesburg, VA Posts: 2,713	Re: The in store experience or just move on. I don't blame them. They don't know the car. If you (well not you, you, but some typical person) tell them what to use, and it's "wrong", you'd be suing the hell out of them. I was reading a post on a V forum where a shop worked on a guys car. When done, they left his car parking brake on, and in gear (all V1's are manual) in the parking lot. He goes out and hits his aftermarket remote start and the car leaps forward and smashes through the storefront. Dude feels it is the shop's fault for leaving his manual trans car in gear, and not putting the parking brake on "hard enough". So why take a chance just to make $50 on a trans oil change. __________________ Bob Saveland Former owner of #2517 [IMG]http://a.random-image.net/aurora40/vette.jpg[/img]

04-02-2011	#6
Kb7tif Join Date: May 2009 Location: S Nevada Posts: 352	Re: The in store experience or just move on. be interesting the kind of fluid they would have used. __________________ 1995 Convertible Supercharged Auto 1974 454 550hp (avatar car) On the blocks- -Scharger install ! 1992-Zr-1 Sold. Watson Headers Ported Plenum, Housings Random tech cats Fidanza Flywheel Chipped, Relocated Mat Woods 165 stat Borlas, Straights 1996 Lt4 Sold 1994 Lt1 Sold 2004 Z06 Sold AKA** Illenema

04-06-2011	#7
todesengel Join Date: Apr 2010 Location: O'Fallon, Mo Posts: 738	Re: The in store experience or just move on. Count yourself lucky that they didn't do it. I never understood peoples willingness to let the typical low iq high school drop-out type that normally work at such places touch their car. I have seen everything from oil filters falling off, to stripped out oil pans from over tightening of the drain plugs. The first indicator to stay away is when they are lost if they cannot find it in a computer. Next time you are buy something with cash, and the total is say 10.15 give them 10.75 and watch the confused look they get while they punch the amount in the computer to make change.