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Old 04-01-2011   #1
White Bullet
 
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Join Date: Apr 2008
Location: Gainesville GA
Posts: 231
Default The in store experience or just move on.

I was at the local Tire Plus store getting a tire fixed and I asked them how much to change the transmission fluid in the Z. Well the sales guy looked it up and could not get a price. He said that the computer did not provide a fluid type and even though I told him what it was he could not enter it in manually. He further explained that without the fluid entered the computer could not calculate the cost. He offered to call me the next day with a price after he talked to the store manager. Well I got the call; the salesman stuttered on the phone and said that they could not do the work "as the car was to high scale." I thought I would hit the floor laughing Man it is not that hard to do and if I have the means I would do it myself. Oh well I will find somewhere to can get it done . Just let's me know that if its not tires do not go to this place.
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Old 04-01-2011   #2
tomtom72
 
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Join Date: Dec 2004
Location: Jacksonville, FL USA
Posts: 4,609
Default Re: The in store experience or just move on.

Holy smokes! That's a kick in the head. Too high scale?!

What would be the trouble to say one hour's labor plus the cost of three liters of Castrol TWS 10w-60 oil......and you bring the oil! Pardon me for thinking that the object is to keep cars flowing thru the shop to keep making money?
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Old 04-01-2011   #3
mike100
 
Join Date: Feb 2011
Location: San Marcos CA
Posts: 1,786
Default Re: The in store experience or just move on.

That's when you offer a cash off-the-books deal. I get that from the Big-O when they try to charge me triple for a wide tire car
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Old 04-02-2011   #4
Phil DeJohn
 
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Join Date: Jun 2005
Location: FL.
Posts: 29
Default Re: The in store experience or just move on.

Dave, I find that alot around here.
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Old 04-02-2011   #5
Aurora40
 
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Join Date: May 2005
Location: Leesburg, VA
Posts: 2,704
Default Re: The in store experience or just move on.

I don't blame them. They don't know the car. If you (well not you, you, but some typical person) tell them what to use, and it's "wrong", you'd be suing the hell out of them.

I was reading a post on a V forum where a shop worked on a guys car. When done, they left his car parking brake on, and in gear (all V1's are manual) in the parking lot. He goes out and hits his aftermarket remote start and the car leaps forward and smashes through the storefront.

Dude feels it is the shop's fault for leaving his manual trans car in gear, and not putting the parking brake on "hard enough".

So why take a chance just to make $50 on a trans oil change.
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Old 04-02-2011   #6
Kb7tif
 
Join Date: May 2009
Location: S Nevada
Posts: 351
Default Re: The in store experience or just move on.

be interesting the kind of fluid they would have used.
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Old 04-06-2011   #7
todesengel
 
Join Date: Apr 2010
Location: O'Fallon, Mo
Posts: 733
Default Re: The in store experience or just move on.

Count yourself lucky that they didn't do it. I never understood peoples willingness to let the typical low iq high school drop-out type that normally work at such places touch their car. I have seen everything from oil filters falling off, to stripped out oil pans from over tightening of the drain plugs.

The first indicator to stay away is when they are lost if they cannot find it in a computer. Next time you are buy something with cash, and the total is say 10.15 give them 10.75 and watch the confused look they get while they punch the amount in the computer to make change.
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