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#1 |
![]() Join Date: Aug 2006
Location: McLean, VA
Posts: 3,712
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Hi,
This is a non-ZR1 question but I thought I would get a better exposure here. One of my niece has a BMW and while driving around got a crack on the windshield. To make a long story short, her insurance, GEICO, is telling her that the OEM windshield is about $900 whereas Safelite is about $500. Furthermore, if she insits on a OEM windshield she will have to pay for the difference on top of the usual deductible. I always thought that we, the consumer, have a right to insist on OEM replacement part? Does this sound right? I recall a thread that dealt w/ insurance issues and also recall some of the registry members are/were insurance adjusters. Any suggestion would be appreciated. |
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#2 |
![]() Join Date: Feb 2011
Location: San Marcos CA
Posts: 1,802
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Not with GEICO- they will buy used parts given the opportunity...or wear you down. I know somebody who had to retain legal help to deal with them.
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#3 | |
![]() ![]() ![]() Join Date: May 2007
Location: Peoria, AZ
Posts: 9,154
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GOLDCYLON - 91 ZR-1 #2014 GOLDCYLON - 90 ZR-1 #2794, 4L60e (Formerly Schrade's) GOLDCYLON - 11 CTS-V Arizona State Director ![]() 91 WHITE/BLACK #2014. 380 P&P&PCed,Ported Heads, Jeal Long tubes, Corsa Exhaust/FIKSE FM-5s /LED TLs, LED Headlights, Front Wilwood 6 piston narrowlite calipers and rear Wilwood caliper street shop mod,CNCed Coolant Pipes,TPI Cvr,Filter cover,Stainless Bolts, DRM/DOM PROM /ZFDOC mod build #102,DRLs,BMAD with stainless Debris Screen,Coplan Air Blaster, Pioneer APP Radio 4,Brey-Krause HB,Sub Bar,Fire extinguisher seat mount,DRM Coilovers,LEDs everywhere,Compass mirror (orange),V1 DIC hidden display, Homelink sun visor, Carbon Fiber top x3 and APSIS Carbon Fiber interior, APSIS CF Steering Wheel/NAPA Leather, Banski trailing arms, Guldstrand front suspension,urethane bushings from Prothane (total suspension) ZFDoc drive shaft safety loop, raptor shift light (orange),AO engineering louver front plate, Console seat cushion, 96CE seats with black custom Sheepskins, ss billet catch can,Viper remote entry/alarm,Cragar Rear Louvers,LED side louver lights, Dewitts Radiator with SPAL fans and a Woods 160 T-Stat 90 RED/BLACK #2794. 4L60e Automatic Stage V by RPM Transmission, TCI Dedicated TCM, OBX Stainless Headers, Corsa Exhaust, SAN Secondaries and Haibeck PROM, Exotic Muscle Coil overs, LED Interior Lights, LED Tail Lights, LED Headlights, 94 Sport seats with black custom Sheepskins , Cragar rear louvers, GS Front calipers, Banski Trailing arms, APSIS Carbon Fiber steering wheel, Front and Rear Baer Eradispeeds, DRLs, Guldstrand front suspension,urethane bushings from Prothane (total suspension), Dewitt's Raditor with Dual SPAL fans and a Haibeck 170 T-Stat 11 RED/GREY CTS-V |
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#4 |
Join Date: Dec 2007
Location: Fremont,Ca
Posts: 3,058
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Ive never heard a single positive thing about Satellite glass,all garbage.Depending on what state your niece lives in Id look into filing a complaint with the state.
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#5 |
![]() ![]() Join Date: Jun 2005
Location: pittsburgh
Posts: 4,633
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more reason for me to stay far far away from geiko. only time i'd be hit by someone with geiko i was in a rental that i got the insurance on.
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It's not the car, it's the people - Doug Johnson 90 r/r "KEYS ON" nick named "T.L.B" |
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#6 |
![]() Join Date: Aug 2006
Location: McLean, VA
Posts: 3,712
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That bad!? Progressive had no issue with paying for ZR-1 windshield plus new OEM weatherstrip...
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#7 |
![]() Join Date: Mar 2007
Location: Crystal Lake, IL
Posts: 7,194
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Every policy allows for like kind and quality......all glass must meet safety standards so there is really no difference, and in most cases its all made by the same company.
If aftermarket parts were not used OEM parts would be outrageous prices......you do have the right to use what part you want but insurance company is not required to pay for more than LKQ. Glass is one of the most overpriced items around......
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LGAFF 90 #966-150K miles-sold 92 #234-sold 1987 Callaway TT #17 1991 ZR-1 #1359 |
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#8 |
![]() Join Date: Mar 2007
Location: Crystal Lake, IL
Posts: 7,194
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By the way Safelite runs a Net Promoter Score in the mid-80s........that means 8 of 10 people go out of their way to promote when they use them as a vendor....to put it in perspective Harley Davidson runs an 81%....and best in class companies run a 59
Net Promoter is the most popular measure of customer loyalty
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LGAFF 90 #966-150K miles-sold 92 #234-sold 1987 Callaway TT #17 1991 ZR-1 #1359 |
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#9 | |
![]() Join Date: Mar 2007
Location: Crystal Lake, IL
Posts: 7,194
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LGAFF 90 #966-150K miles-sold 92 #234-sold 1987 Callaway TT #17 1991 ZR-1 #1359 |
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#10 |
![]() Join Date: Mar 2007
Location: Crystal Lake, IL
Posts: 7,194
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http://www.mass.gov/ocabr/consumer/i...ce/faq.html#q5
Above is the MA DOI FAQ page: 5) THE BODY SHOP IS REPAIRING MY AUTO AFTER AN INSURED LOSS. WILL MY INSURANCE COMPANY PAY FOR ORIGINAL EQUIPMENT MANUFACTURER (OEM) PARTS? If the repair of the damaged part impairs the operational safety of the auto, the insurance company will pay to replace it with an OEM part. For non-safety parts, unless your claim occurs during the first 20,000 miles on the auto's odometer, you are not entitled to OEM parts. For autos with more than 20,000 miles, state regulation allows for the replacement of damaged parts with used, reconditioned or after market parts. You can insist on OEM parts, but you will have to pay the difference in cost.
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LGAFF 90 #966-150K miles-sold 92 #234-sold 1987 Callaway TT #17 1991 ZR-1 #1359 |
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