FORUM ISSUES 04/28/17 - ZR-1 Net Registry Forums

Blue Flame Restorations · 04-28-2017

Hello all. We are experiencing some network problems that you may have experienced already. We are working on this at this time. We apologize for the inconvenience.

Will update more as the issue gets resolved.

Brett Henderson
Forum Administrator

Riviera · 04-30-2017

Hi cannot log out of wrong user name "corvette whites". Although it did allow me to somehow log in as Riviera my correct user name. Can't seem to clear the Corvette Whites thing

-=Jeff=- · 04-30-2017

Also it looks like no PM capability?

Vette Guy · 05-01-2017

Here's what we know:

Our Webhost has software that stores a cache or copy of each page, which is what we believe has caused an issue on our site. A problem occurred on Friday that captured what we believe is the last user of particular pages on this site - you may see various users as 'logged-in' as you navigate the Forum, however you can't act, open, or post on behalf of another user who appeared to be ‘logged-in’ - you can only ever post as yourself. We took out PMs as an extra precaution as a few user's PMs were visible, but could not be opened.

We’ve been through every part of the website software, mobile application, TapaTalk app, etc. since Friday afternoon. During the time the site was down, backups of the forum were restored, then later replaced with our most current data and software as they did not fix the issue. The website software has been completely reinstalled as well as the patches/add-ons, etc. We’ve been working with our webhost support from the beginning of finding the issue, and have eliminated all that we can to point this back to a web hosting issue.

We understand that the latest action of our webhost support team will take a few hours to propagate to the web, but will circumvent the server caching pages of our forum, and allow instant updates. We currently believe this is the problem, particularly as some of the cached pages still reflect a “Forum Down for Maintenance” message that was only displayed on Friday.
Sorry about the issue – we have been working throughout Friday night, and throughout the weekend to get everything back up and running as soon as possible…. We certainly did not know that we’d still be working on the issue for this long. We're now looking to test the 'fix' at 2am....

Also, this problem will impact everyone differently - some do not encounter the problem, others are still shut down with a 'Down for Maintenance' message depending on which browser and version they are using... I believe Tapatalk app users have not encountered a problem. If you can disable allowing your browser to use cached versions of the forum, you have no problem.

Regards,
Mark

Racinfan83 · 05-01-2017

Quickie to let u know - works on my phone - I do not have tapatalk, does not work on Microsoft Explorer latest version or on Google chrome... 0415cdt

WVZR-1 · 05-01-2017

Well I received an email from Brett mentioning he thought that I shouldn't be able to "log in" - I've logged in and out a few times. It seems I can "trick" access to a thread and the various categories if I click on a link in the "last post" column and NOT the "category" - I can't get to the GENERAL but I can get here by clicking on the FORUM ISSUES from the "last post"!

GOOD LUCK GUYS!!!

Vette Guy · 05-01-2017

We apoligize for the problem and want to thank everyone for their patience - As of 11:44am 5/1/2017, we believe the issue is resolved. Should you encounter any problems going forward, please contact us at forum@zr1netregistry.com.

Regards,
Mark

BigJohn · 05-01-2017

No problems, looks good!

Racinfan83 · 05-01-2017

Just clicked on my tab on Explorer and it went right to the forum home page - with me still logged in. So yes - you fixed it. Great job to all who worked on it!

Corvettes White · 05-01-2017

Quote:

Originally Posted by Riviera

Hi cannot log out of wrong user name "corvette whites". Although it did allow me to somehow log in as Riviera my correct user name. Can't seem to clear the Corvette Whites thing

Did I crash the site?

George, AKA Corvettes White?

04-28-2017	#1
Blue Flame Restorations Join Date: Feb 2010 Location: Pendleton, IN Posts: 3,909	FORUM ISSUES 04/28/17 Hello all. We are experiencing some network problems that you may have experienced already. We are working on this at this time. We apologize for the inconvenience. Will update more as the issue gets resolved. Brett Henderson Forum Administrator __________________ 1988 KOH Prototype EX5023 sold 1990 ZR-1 #444 Convertible 1990 ZR-1 Black #966 1991 ZR-1 Quazar Blue #296 1957 Duntov SS Project

04-30-2017	#2
Riviera Join Date: Oct 2015 Location: Toronto Posts: 545	Re: FORUM ISSUES 04/28/17 Hi cannot log out of wrong user name "corvette whites". Although it did allow me to somehow log in as Riviera my correct user name. Can't seem to clear the Corvette Whites thing

04-30-2017	#3
-=Jeff=- Join Date: Jul 2007 Location: Bartlett, IL Posts: 7,172	Re: FORUM ISSUES 04/28/17 Also it looks like no PM capability? __________________ 1990 Corvette ZR-1 #1051 Watson Headers (2" Primary) - Flowmaster Cats - Borla Catback Late Model IH - Plenum Coilovers - 4.10s Custom Interior NCM Lifetime Member #978

05-01-2017	#4
Vette Guy Join Date: Jul 2005 Location: San Antonio, TX Posts: 652	Re: FORUM ISSUES 04/28/17 Here's what we know: Our Webhost has software that stores a cache or copy of each page, which is what we believe has caused an issue on our site. A problem occurred on Friday that captured what we believe is the last user of particular pages on this site - you may see various users as 'logged-in' as you navigate the Forum, however you can't act, open, or post on behalf of another user who appeared to be ‘logged-in’ - you can only ever post as yourself. We took out PMs as an extra precaution as a few user's PMs were visible, but could not be opened. We’ve been through every part of the website software, mobile application, TapaTalk app, etc. since Friday afternoon. During the time the site was down, backups of the forum were restored, then later replaced with our most current data and software as they did not fix the issue. The website software has been completely reinstalled as well as the patches/add-ons, etc. We’ve been working with our webhost support from the beginning of finding the issue, and have eliminated all that we can to point this back to a web hosting issue. We understand that the latest action of our webhost support team will take a few hours to propagate to the web, but will circumvent the server caching pages of our forum, and allow instant updates. We currently believe this is the problem, particularly as some of the cached pages still reflect a “Forum Down for Maintenance” message that was only displayed on Friday. Sorry about the issue – we have been working throughout Friday night, and throughout the weekend to get everything back up and running as soon as possible…. We certainly did not know that we’d still be working on the issue for this long. We're now looking to test the 'fix' at 2am.... Also, this problem will impact everyone differently - some do not encounter the problem, others are still shut down with a 'Down for Maintenance' message depending on which browser and version they are using... I believe Tapatalk app users have not encountered a problem. If you can disable allowing your browser to use cached versions of the forum, you have no problem. Regards, Mark __________________ Mark Horner President, ZR-1 Net Registry 91 ZR-1 #2016 95 ZR-1 #21 DRM-600, LPE 385

05-01-2017	#5
Racinfan83 Join Date: Apr 2013 Location: Eastern Missouri Posts: 773	Re: FORUM ISSUES 04/28/17 Quickie to let u know - works on my phone - I do not have tapatalk, does not work on Microsoft Explorer latest version or on Google chrome... 0415cdt __________________ [LEFT][SIGPIC][/SIGPIC][/LEFT] [CENTER][COLOR=Indigo][SIZE=4][I][B] Now Sold 1990 ZR-1 #2093, Black on Black..[/B][/I][/SIZE][/COLOR][/CENTER]

05-01-2017	#6
WVZR-1 Join Date: Oct 2004 Posts: 1,890	Re: FORUM ISSUES 04/28/17 Well I received an email from Brett mentioning he thought that I shouldn't be able to "log in" - I've logged in and out a few times. It seems I can "trick" access to a thread and the various categories if I click on a link in the "last post" column and NOT the "category" - I can't get to the GENERAL but I can get here by clicking on the FORUM ISSUES from the "last post"! GOOD LUCK GUYS!!! Last edited by WVZR-1; 05-01-2017 at 10:59 AM.

05-01-2017	#7
Vette Guy Join Date: Jul 2005 Location: San Antonio, TX Posts: 652	Re: FORUM ISSUES 04/28/17 We apoligize for the problem and want to thank everyone for their patience - As of 11:44am 5/1/2017, we believe the issue is resolved. Should you encounter any problems going forward, please contact us at forum@zr1netregistry.com. Regards, Mark __________________ Mark Horner President, ZR-1 Net Registry 91 ZR-1 #2016 95 ZR-1 #21 DRM-600, LPE 385

05-01-2017	#8
BigJohn Join Date: Feb 2012 Location: Ledyard,CT Posts: 8,281	Re: FORUM ISSUES 04/28/17 No problems, looks good!

05-01-2017	#9
Racinfan83 Join Date: Apr 2013 Location: Eastern Missouri Posts: 773	Re: FORUM ISSUES 04/28/17 Just clicked on my tab on Explorer and it went right to the forum home page - with me still logged in. So yes - you fixed it. Great job to all who worked on it! __________________ [LEFT][SIGPIC][/SIGPIC][/LEFT] [CENTER][COLOR=Indigo][SIZE=4][I][B] Now Sold 1990 ZR-1 #2093, Black on Black..[/B][/I][/SIZE][/COLOR][/CENTER]

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