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Old 11-28-2011   #25
tomtom72
 
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Join Date: Dec 2004
Location: Jacksonville, FL USA
Posts: 4,645
Default Re: Bumper cover experts, Help!

Actually WVZR-1, Vintage Parts, INC. had two left the week this happened to me. Their list price was 1810.00 + shipping. I told them, I even sent a link. Thjey were gone three days later because I was going to just buy one on my own and hash it out later, proly loose but at least I'd have an OEM new cover for my trouble.

It fell on deaf ears. I'm tired of talking to them for a coupla reasons.

1.) I say that the part is NLA, from GM or any other source.
2.) I offer concrete links and who to call at my local chevy store.
3.) I even showed them examples of what our covers go for on the used market. Same asking price as their listing for a new part price.

In return I get these responses: invariably I might add, they all use the same script, even the real adjuster at the drive up claim place!

1.) Sir you are incorrect. Our data base clearly shows....yada yada yada
2.) Our online claims people do not have internet access. plus some BS about company policy with regards to that. To which I bring up that one of the phone/internet adjustors slipped and looked at my bucket page! She told me while we were on the phone!
3.) Sir we wrote the damage for a new cover, why would you want to use a used one for the same price as a new one? Usually about at this point in the conversation I want to either reach thru the screen or phone or over the counter and do severe harm to someone's cranial cavity.....but then I remember that I have to be polite and patient just like at car shows , well you know that drill. I just really give up. It's a good lesson learned, next time it's Hagerty or the other guys I forget their name. I have one last tactic I might try. I may call my agent and have a talk with them and see what they think of all this ...but beyond that I really can't be bothered because the damage is so slight.

Wow, sorry to be so long winded. I think I'll go kiss Mistress' A$$ this week!


Tom
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1990 ZR-1, Black/grey, #2233, stock. ZR-1 Net Reg Founding Member #316 & NCM member
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