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08-27-2010
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#1 |
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Join Date: Jul 2010
Location: Calgary Alberta
Posts: 191
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Ultimate Performance Car - Supplier Review
Ultimate Performance Car
http://www.ultimateperformancecar.com/ An Ontario based performance shop that, with my recent experience, is lacking in the" Performance" area. This review isn't intended to offend anyone who may work for or are associate with this business, it is simply my review of business dealings with this supplier. The ZR-1 is in need of new weatherstripping so I began my search for a local supplier who had a kit in stock, mainly because I wanted to do it before the summer cruising season ended. After exhausting my search in Alberta, I looked at national stores and discovered the aforementioned company. I contacted them on August 05, 2010 and discussed with them the weatherstripping kit that they had advertised on their website (http://www.upconlinestores.com/corve...roduct_id=9039). As per the customer service rep, he confirmed that the kit was in stock and would be shipped out next day with an expected arrival date of no more than 10 business days. So after discussing some of the technical specifications, I decided to order the kit. I was suppose to receive an email notification of my order which would outline my purchase and shipping details (this never arrived). August 23, 2010 (12 business days later) I contacted Ultimate Performance Car to see where my weatherstripping kit is. The operator couldn't give me any indication of where the product was because the shipping department was closed for inventory (fair enough). He was going to leave a message for that department to contact me on August 24, 2010 to update me on my shipping status. I also mentioned to him that I never received an email notification of my original purchase on August 05, 2010. So we reconfirmed the email address (which was correct) and he said that an email would also be sent with an update on the shipping. August 27, 2010 (16 business days later) After receiving no follow up phone call or email from Ultimate Performance Car, I contact them again. I spoke with their shipping department about my shipment status and I am informed that they will have to contact the supplier to see what the product status is (so clearly this kit wasn't in stock). After they contact their supplier, she informs me that product should be shipped out of their US supplier in the next 2 business days and once they receive it, they will send it out to Calgary (usually 3-4 business days from Ontario). After sharing my frustrations with her on the timeliness of their shipping, I get fed a few one liners about how a few parts were out of stock for the kit because of the high demand right now (so everyone is replacing weatherstripping on a C4 right now?). So needless to say, I am very disappointed in this purchase. If my shipment shows up within the intended time frame that she quoted, it will be 22 business day (34 days in general) since I ordered it. To me that is completely unacceptable. The sole reason why I bought locally (within Canada), was to enjoy fast shipping and obtaining my product in a timely manner. This will be my FIRST and LAST purchase from this company!! For all other purchases, I will be going States side..... Just some food for thought if someone else is considering purchasing parts from this company.
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[SIZE=1][SIZE=2]Tyler[/SIZE] [SIZE=1]1993 ZR-1 - Polo Green[/SIZE] [/SIZE] Last edited by Alberta_ZR1; 08-27-2010 at 03:24 PM. |
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08-29-2010
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#2 |
 
Join Date: Aug 2006
Location: Edmonton, Alberta or Phoenix, Arizona
Posts: 2,741
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Re: Ultimate Performance Car - Supplier Review
Never heard of them
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There are no limit's mans ingenuity, just as mans ingenuity will never conquer the forces & behavior of this planet...Smokey Y. |
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08-29-2010
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#3 | |
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Join Date: Jul 2010
Location: Calgary Alberta
Posts: 191
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Re: Ultimate Performance Car - Supplier Review
Quote:
Oh well live and learn....
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[SIZE=1][SIZE=2]Tyler[/SIZE] [SIZE=1]1993 ZR-1 - Polo Green[/SIZE] [/SIZE] |
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08-29-2010
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#4 | |
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Join Date: Aug 2006
Location: Edmonton, Alberta or Phoenix, Arizona
Posts: 2,741
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Re: Ultimate Performance Car - Supplier Review
Quote:
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There are no limit's mans ingenuity, just as mans ingenuity will never conquer the forces & behavior of this planet...Smokey Y. |
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08-30-2010
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#5 |
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Join Date: Jul 2010
Location: Woodstock, Ontario, Canada
Posts: 1,275
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Re: Ultimate Performance Car - Supplier Review
Never heard of them either.
peace Hog |
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08-30-2010
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#6 |
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Join Date: Jul 2004
Location: Sudbury, Ontario. Canada
Posts: 1,538
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Re: Ultimate Performance Car - Supplier Review
I found them while researching an article on Canadian vette related vendors but haven't dealt with them. As an alternative you might want to look at this site.
www.corvettedepot.ca The person running that is part of the Quad C and VP of the Windsor Vette club. If anyone would like the article I wrote in full just let me know and I'll make it available.
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1991 #1516 Black/Black davidmkelly.com "Speed is often confused with insight." - Johan Cruijff |
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09-18-2010
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#7 | |
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Join Date: Jul 2010
Location: Calgary Alberta
Posts: 191
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Re: Ultimate Performance Car - Supplier Review
Quote:
T
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[SIZE=1][SIZE=2]Tyler[/SIZE] [SIZE=1]1993 ZR-1 - Polo Green[/SIZE] [/SIZE] |
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09-20-2010
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#8 |
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Join Date: Jul 2004
Location: Sudbury, Ontario. Canada
Posts: 1,538
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Re: Ultimate Performance Car - Supplier Review
Sorry Tyler I've not been on the forum for a few days (busy cruising
 ) - I can't attach the article to a PM but if you let me have your email I'll forward it to you.Dave
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1991 #1516 Black/Black davidmkelly.com "Speed is often confused with insight." - Johan Cruijff |
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09-26-2010
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#9 | |
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Join Date: Aug 2006
Location: Edmonton, Alberta or Phoenix, Arizona
Posts: 2,741
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Re: Ultimate Performance Car - Supplier Review
Quote:
.
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There are no limit's mans ingenuity, just as mans ingenuity will never conquer the forces & behavior of this planet...Smokey Y. |
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10-20-2010
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#10 | |
   
Join Date: May 2007
Location: Peoria, AZ
Posts: 9,155
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Re: Ultimate Performance Car - Supplier Review
Quote:
I also heard a rumor about a new baby. So...... where are the proud pics Ryan? GC
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GOLDCYLON - 91 ZR-1 #2014 GOLDCYLON - 90 ZR-1 #2794, 4L60e (Formerly Schrade's) GOLDCYLON - 11 CTS-V Arizona State Director  91 WHITE/BLACK #2014. 380 P&P&PCed,Ported Heads, Jeal Long tubes, Corsa Exhaust/FIKSE FM-5s /LED TLs, LED Headlights, Front Wilwood 6 piston narrowlite calipers and rear Wilwood caliper street shop mod,CNCed Coolant Pipes,TPI Cvr,Filter cover,Stainless Bolts, DRM/DOM PROM /ZFDOC mod build #102,DRLs,BMAD with stainless Debris Screen,Coplan Air Blaster, Pioneer APP Radio 4,Brey-Krause HB,Sub Bar,Fire extinguisher seat mount,DRM Coilovers,LEDs everywhere,Compass mirror (orange),V1 DIC hidden display, Homelink sun visor, Carbon Fiber top x3 and APSIS Carbon Fiber interior, APSIS CF Steering Wheel/NAPA Leather, Banski trailing arms, Guldstrand front suspension,urethane bushings from Prothane (total suspension) ZFDoc drive shaft safety loop, raptor shift light (orange),AO engineering louver front plate, Console seat cushion, 96CE seats with black custom Sheepskins, ss billet catch can,Viper remote entry/alarm,Cragar Rear Louvers,LED side louver lights, Dewitts Radiator with SPAL fans and a Woods 160 T-Stat 90 RED/BLACK #2794. 4L60e Automatic Stage V by RPM Transmission, TCI Dedicated TCM, OBX Stainless Headers, Corsa Exhaust, SAN Secondaries and Haibeck PROM, Exotic Muscle Coil overs, LED Interior Lights, LED Tail Lights, LED Headlights, 94 Sport seats with black custom Sheepskins , Cragar rear louvers, GS Front calipers, Banski Trailing arms, APSIS Carbon Fiber steering wheel, Front and Rear Baer Eradispeeds, DRLs, Guldstrand front suspension,urethane bushings from Prothane (total suspension), Dewitt's Raditor with Dual SPAL fans and a Haibeck 170 T-Stat 11 RED/GREY CTS-V |
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