About White Racing Products.

[Kenji]

Hi,Guys.

My name is Kenji.I live in Japan,and I purchased '95 year model ZR-1 in 1995 and still owns it.

Improvement of oil leak from engine and engine painting which was damaged are improved now.
There are parts that need to be replaced in order to do work, and we have decided to procure parts with some ZR-1 special shops.
One of the shops was White Racing Products.
I ordered parts from the Web shop and settled in Paypal, but there was no contact from the shop at all and there was no contact with the inquiries at all.
After all, since there was no contact for many inquiries and the parts did not reach, I applied for complaints to Paypal and was refunded.

Now that many of the parts of ZR - 1 have been discontinued, the parts that White Racing Products stocks are very valuable.

But why does not the part arrive even though ordering and payment are completed? Why can not you contact them?

Perhaps the company is on the verge of bankruptcy？
Does anyone have information about White Racing Products?

If you know something, could you please tell me?

Best regards.

Kenji.

[RussMcB]

Kenji,

Thanks for sharing.

I had a similar experience a year ago. White Racing's website had the part I needed, I placed the order but it didn't arrive after a reasonable time (and I'm only a US state away from them). It took many attempts to contact them but was able to get a refund. It was not a pleasant experience and I lost a lot of time.

[Kenji]

Originally Posted by RussMcB

Kenji,

Thanks for sharing.

I had a similar experience a year ago. White Racing's website had the part I needed, I placed the order but it didn't arrive after a reasonable time (and I'm only a US state away from them). It took many attempts to contact them but was able to get a refund. It was not a pleasant experience and I lost a lot of time.

Hi,RussMcB.

Thank you for your reply.
You also had trouble with the acquisition of parts of ZR.
A few years ago when I ordered parts for White Racing Products, the parts arrived safely to me. But this time I got a very disappointing result.

[G8nightman]

Why don't you try calling him? his site is not up to date on a lot of parts listed.

[WARP TEN]

Or better yet contact Jerry at Jerry's gaskets--he has lots of parts for LT5s or Mark Haibeck who should be able to help on some things. If they don't have things you need they can probably tell you who has them. Or alternatively, post here on the forum what you need and maybe someone will come up with them. Good luck with your efforts--the '95 is a great car that deserves to run well.--Bob

[Kenji]

Originally Posted by WARP TEN

Or better yet contact Jerry at Jerry's gaskets--he has lots of parts for LT5s or Mark Haibeck who should be able to help on some things. If they don't have things you need they can probably tell you who has them. Or alternatively, post here on the forum what you need and maybe someone will come up with them. Good luck with your efforts--the '95 is a great car that deserves to run well.--Bob

Hi,Bob.Thank you for your reply.
Yes!I know Jerry's Gaskets,I bought a lot of parts from him for this repair.
However, there were parts not listed on the Web-Site of Jerry's Gaskets.
（for example,camshaft position sensor,and secondary vacuum hose kit
)
So I ordered parts for White Racing Products.

Jerry's Gaskets, I trust very much. I am grateful to him for his prompt and courteous correspondence.

[RussMcB]

Originally Posted by G8nightman

Why don't you try calling him? his site is not up to date on a lot of parts listed.

Right. Just set the alarm for the middle of the night and make the long distance calls from Japan.


It's not expecting too much to receive a product that has been paid for, or to let you know your order will be late, or may never come, or to respond to multiple emails.


In my case, it took a LOT of phone calls before a person answered. They apologized and gave a refund, but I was 2+ weeks without the part I needed.


I do agree with the suggestion of dealing with Jerry or Marc. They are both great.

[G8nightman]

Originally Posted by RussMcB

Right. Just set the alarm for the middle of the night and make the long distance calls from Japan.


It's not expecting too much to receive a product that has been paid for, or to let you know your order will be late, or may never come, or to respond to multiple emails.


In my case, it took a LOT of phone calls before a person answered. They apologized and gave a refund, but I was 2+ weeks without the part I needed.


I do agree with the suggestion of dealing with Jerry or Marc. They are both great.

I had a problem as well was resolved with a phone call I guess some people are luckier then others. You can send an email as well.

[Kenji]

Originally Posted by G8nightman

Why don't you try calling him? his site is not up to date on a lot of parts listed.

Hi,G8nightman.

Thank you for your reply.
Why am I not contacted by phone? My English conversation skills are low, so for me it is difficult to communicate by phone.
I attempted to contact the auto parts supplier to Japan for contact with White Racing Products.
After all he also did not get in touch with White Racing Products.

[lfalzarano]

White Racing Products
13329 W. Hillsborough Ave
Tampa FL 33635
(813) 854-4203

sales@whiteracingproducts.com
Use this simple form to reach us:

During regular business hours it's best to reach us by tel. However for after hours, use this contact us page. Our staff are able to check emails during extended business hours and occasionally on weekends.

Hours of operation:

M-F 9am - 6pm
Sat 9am - 1pm
Sun Closed (We can respond though via email)
We respond by email within 24 hours, most times sooner.


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