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Originally Posted by Bell Curve
Why are you expecting FedEx to be responsible for the damage since it is the vendors fault 
Has he offered to refund your money or send a new windshield? Or is he telling you to file a claim with FedEx as a way to pass the financial cost to someone else? |
here is what kurt is doing.
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Originally Posted by Kurt White
I just got word today that the two windshields we shipped via Roadway express last week were both delivered in perfect un damaged condition.
We used the same crates, same padding BUT added legs & took out the "human" handling. Roadway express use forklift trucks to pick up the crates and are not hand carried.
So, moral of the story, windshields will be shipping again as of Wednesday, customers that received damaged windshields will be receiving replacements 1st, then the other customers will receive there's later.
All future orders will be shipped out via Roadway express. |