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LGAFF · 04-25-2012

By the way Safelite runs a Net Promoter Score in the mid-80s........that means 8 of 10 people go out of their way to promote when they use them as a vendor....to put it in perspective Harley Davidson runs an 81%....and best in class companies run a 59

Net Promoter is the most popular measure of customer loyalty

04-25-2012	#8
LGAFF Join Date: Mar 2007 Location: Crystal Lake, IL Posts: 7,180	Re: Insurance question By the way Safelite runs a Net Promoter Score in the mid-80s........that means 8 of 10 people go out of their way to promote when they use them as a vendor....to put it in perspective Harley Davidson runs an 81%....and best in class companies run a 59 Net Promoter is the most popular measure of customer loyalty __________________ LGAFF 90 #966-150K miles-sold 92 #234-sold 1987 Callaway TT #17 1991 ZR-1 #1359