I will have to agree that the motor has to be opened up. I had the exact same symptoms, but at first had working light and just a little bit of noise after closing. Then when one stopped opening there was no noise, but then worked again later with noise. I just happened to go through the rebuild last week to find this:
I wondered how it even worked looking like this?
The other side was working fine but I thought not knowing the history I should just replace the bushings it while I'm at it to find this:
It was like WTF, Batman! Full of blue grease and rounded off steel nuts.
I had no idea or who or how long and even though they worked fine I did not like the idea of steel on plastic and replaced the bushing on this right side too. Everything is perfect now.
__________________
Craig
"ZR-1 NO KA 'OI"
"ZR-1 ICHIBAN"
1995 #228 Black/Black with Dunn Heads
ZR-1 owner since September 2003
ZR-1 Net Registry Founding Member #0074
NCM Lifetime Member #2048