ZR-1 Net Registry Forums - UPS: Camshafts Damaged

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Re: UPS: Camshafts Damaged

Just not looking forward to dealing with the BS...and sick to see parts like this get damaged

Re: UPS: Camshafts Damaged

The 'possession' claim is valid. If it isn't insured well on the way out, you can insure it on the way back. No doubt they are wise to that, but they know damn well who broke it.

In my $800 debacle, the seller was a lawyer in TX. he handled it and I got my money back in about 4 weeks after fedex payed him.

Re: UPS: Camshafts Damaged

Lee, sorry to hear of your loss....fight like hell brother!

Re: UPS: Camshafts Damaged

Hey Lee

Hope it was not my fault.
I make the smoothest landings at UPS (IMO :-D).

Best of luck with this. Big Brown can be tough to deal with.

Regards

Re: UPS: Camshafts Damaged

Quote:

Originally Posted by Funracer (Post 188510)

Hey Lee

Hope it was not my fault.
I make the smoothest landings at UPS (IMO :-D).

Best of luck with this. Big Brown can be tough to deal with.

Regards

LOL definately not you.....someone either dropped or threw the package

Re: UPS: Camshafts Damaged

Quote:

Originally Posted by alnukem (Post 188486)

Lee, I had a similar experience with them. I was polite & patient, they d*cked me around for 2 weeks, I then called the main office for a determination, they said they were going to deny the claim, then I stated "small claims court & my brother is a attorney", the lady said hold on, then they paid. Moral of story......Polite, Patience, then aggressive & make your "kid" a attorney!

I agree.

The key is to be tenacious...AND to bring or threaten to bring an attorney into the picture, apparently. BTDT x2 with "that certain freight company" It took over a year, and an "Esquire" on the letterhead to break things loose.

FWIW, "The Rainmaker" novel by Gresham (sp?) was eye-opening, far as "standard operating procedure" goes for (in that case) a medical insurance company. But, as I read the book, I couldn't believe how it was like reading the playbook for the freight company's antics!! Something like this;

First + second time the claim is presented - DENIAL letter(s) , regardless of circumstances
Open a claim investigation, request information, more information, assure progress is being made, DENIAL LETTER.
....
....
....
Claimant gives up, OR
Claimant lawyers up = pay the claim, if legitimate.

It sucks... Hang in there, Bud.

P.

Re: UPS: Camshafts Damaged

I owned a courier & delivery for 20 years.

Not ONCE did I have a claim levied...

Re: UPS: Camshafts Damaged

Well not sure if this is an admission...package damaged?

Mattoon, IL, United States 11/20/2013 5:02 P.M. The package was damaged in transit. UPS will attempt to notify the sender with the details / All merchandise is being returned. UPS will notify the sender with details of the damage. 11/20/2013 5:02 P.M. The package was damaged in transit. UPS will attempt to notify the sender with the details

Re: UPS: Camshafts Damaged

Better screen capture that UPS webpage before it changes

Re: UPS: Camshafts Damaged